Help

Need help?

We're real people and we're here to help.

Email support

support@etsin.app

We reply as quickly as we can, every day.

Common Questions

I paid but haven't received my token.
Your payment may still be processing. Contact support if it takes longer than expected.
I entered the wrong meter number.
Contact support immediately.
I shared my receipt but forgot to press “I've shared my receipt”.
Simply return to ETSIN FLO and press the button.
Can I use ETSIN FLO outside Naoero?
Yes. You can top up for family and friends while overseas.